Real issues are addressed here... Action is required. This is not a seminar
Wednesday, September 21, 2011
New item added to Chart of Accounts - DTD
It stands for "Debacle To Date".... it represents the total amount your credit union members have paid in lost Capital and NCUA assessments for the Corporate debacle since it exploded. It will be the topic of board and annual meetings for years to come.
"A customer is the most important
visitor of our premises.
He is not dependent on us -
we are dependent on him.
He is not an interruption on our work -
he is the purpose of it.
He is not an outsider on our business -
he is a part of it.
We are not doing him a favor
by serving him -
He is doing us a favor by giving us
an opportunity to do so." - Mahatma Gandhi
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